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Systel, Inc. and Exact Software  |
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Richards Homewares |
Richards Homewares, a 60–person company in Portland, Oregon, supplies 500–600 home, storage
and closet organization products to the biggest retailers in the world. “Before I had to be out on the floor handing out paper orders. Now I assign them online and monitor performance from my desktop. I pull up multiple POs with the same items and our pickers pull them in bulk. No paper. No wasted time.”
- Jack Polk, Shipping Manager, Richards Homewares
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UFP Technologies |
UFP manufacturers, converts and distributes a wide range of parts and products. It operates 11 plants in 10 states spanning four time zones, but works hard to link departments, teams and divisions in support of each other. “Both systems [Synergy and Event Manager] can help a business become more collaborative. Our only limit is our imagination.”
- Bruce Wright, Director of IT, UFP Technologies
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Vacu Vin |
Vacu Vin was established in 1986 when Bernd Schneider came up with the Vacuum Wine Saver, a device to preserve opened bottles of wine. Today Vacu Vin sells dozens of innovative products in the area of wining, dining and cooling. “The most important gain over the past few years with Exact Globe and Exact Synergy is that everyone immediately sees the information that we make available.”
- Patrick Schneider, President and CEO, Vacu Vin B. V.
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LaSalle Bristol Corp. |
For forty years, LaSalle Bristol Corp.’s dedication to service and quality powered it to the top as a full service supplier to the manufactured and modular home and recreational vehicle industries. “We still have a very high customer service level, but we’re doing it with 30% less inventory because we can see things better. All because of EBA.”
- Michael Caldwell, Vice President of Information, LaSalle Bristol
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Rantec Power Systems – The MRP Effect |
"Rantec reduces work in process by 40%, reduces product costs by 30% and increases their ship on time rate 96% with the help of Exact Alliance/MFG MRP software."
- Jeff Severin, Senior Technical Member, Rantec Power Systems
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Areias Systems, Inc. — 2007 Inc. 500 Qualifier |
Areias Systems makes and assembles electro mechanical subsystems for the semiconductor, solar, medical, hard drive, energy conservation, and security industries. Their specialty is small volume, high mix, quick turn. "Alliance was a big factor in the growth of the company because we were able to control the work flow, moving from $750,000 in sales in 2003 to $7.25 million in 2006."
- Clemm Noernberg, CEO, Engineer, Areias Systems
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Omron Oilfield and Marine |
Omron Oilfield and Marine is a manufacturer and leading provider of power distribution equipment and control systems for oil and gas and related industries. “We had the data–we just needed better tools to get it to the people who needed it.”
- Russell Hajek, IT supervisor for Omron Oilfield and Marine
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King Technology |
King Technology specializes in water treatment solutions for swimming pools and spas. The company prides itself on its innovative, environmentally friendly water treatment methods that reduce the amount of chemicals needed to keep pools and spas clean, safe, easy and fun. “From the moment we saw Synergy in action, we knew there would be immediate benefits.”
- Anne Schow, IT Manager, King Technology
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WeldSeam, Inc. |
"The return on investment has already begun. If you look at the big picture, it keeps us more organized and if you’re more efficient, there’s a positive domino effect. Already it’s increased profits 1.5%."
- Brian Bruner, Operations Manager
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Niagara Punch & Die |
"Workflow has cut our office time in half and cut our paper close to 50%."
- Hal Harter, Niagara Punch & Die, Operations Manager
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Charter Baking |
Charter Baking Co. is the largest certified–organic and natural baking company in the United States. A portfolio company of Charterhouse Group Inc., Charter Baking operates four bakeries—one in its headquarters location in Boulder, CO, the others in Vermont, Connecticut and New Jersey.
- Andy Artzer, CIO
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Whalen Furniture Manufacturing |
Whalen Furniture Manufacturing, the maker of Golden Oak Fine Furniture, has been growing rapidly in recent years. The popular furniture maker has increased its revenue by 150 percent in less than three years, adding new operations in China, implementing POP in Mexico (Tecate) in 2008, and expanding its United States operations (San Diego)
- Susan Padilla, Senior Systems Analyst
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Filtronetics Inc. |
Located in Kansas City, Missouri, Filtronetics Inc. develops a broad line of frequency products for diverse applications ranging from communications to instrumentation for commercial, industrial and military use. “Exact Software’s Synergy has proven to be a great tool for our representatives and our in–house staff.”
- Diana Garzee, Filtronetics, Inc.
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Altman Lighting |
Altman Lighting Inc., based in Yonkers, New York, is a manufacturer of architectural and theater lighting fixtures. “Synergy was a low–cost way for us to get to know our customers better. It has given us the ability to manage our business more efficiently and to do a better job of taking care of our customers. Using Macola we saw what aspects of our business could—and should—be automated. We took that knowledge and used it to make sure our business was looking forward, at what we can do,
instead of just backward, at what we’ve already done.”
- Roger Pujol, General Manager, Altman Lighting
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Sbemco International Inc. |
Sbemco International Inc., located in Algona , Iowa , is manufacturer of custom loose–lay floor matting for the commercial and institutional markets. "We can take an order and track its progress from beginning to end, right out to the customer. That level of visibility allows us to make changes on the fly and pay attention to the kind of detail that our customers demand."
- Jill Lichter, Project Manager
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Stork Prints America, Inc. |
Stork Prints America Inc., based in Charlotte, N.C., is part of the worldwide Stork Prints enterprise that sells printing systems and screens for the textile and graphic printing industry. "The structures of the Macola tables are a tremendous improvement over our former database structures."
- Larry Lambert, IT Manager
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Coretech Holdings |
Coretech Holdings, LLC, based in St. Louis, Missouri, manufactures specialized instrumentation products for life science and biotechnology research and clinical applications. "We wanted to find an ERP system that could work with our SQL server, Microsoft platforms and legacy systems already in place. We saw that with Exact Macola ES we could achieve this goal."
- Doug Martin, President
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Piqua Technologies |
Piqua is a supplier to automotive manufacturers such as Honda, Mitsubishi, and Saturn. They also support other Tier 1 and Tier 2 automotive suppliers in North America. "We have more than doubled our revenue since the introduction of Exact's solutions."
- Darrin Bigony, Senior Manager
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Creative Closets |
Creative Closets Ltd., based in Allentown, PA, designs and installs custom storage systems throughout Eastern Pennsylvania, New Jersey and select regions in New York. "Our employees now definitely recognize the value of one central place to communicate. It helps them manage their jobs more consistently and ultimately focus on fulfilling commitments to the customer."
- Andrew Elstein, Vice President & COO
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BOON |
Founded in 2004, Boon Inc. designs and manufactures innovative children's products in response to the needs of modern parents. Based in Tempe, Arizona, Boon Inc. entered the juvenile products market in 2005 with the Frog Pod, winner of the 2005 Juvenile Products Manufacturers Association Innovation Award. "Synergy truly set Exact apart. We saw immediately that it could seamlessly tie our front and back–office together. None of the other vendors we evaluated could do that."
- Ryan Fernandez, President and CEO
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APEX Distribution |
Apex Distribution Inc., headquartered in Calgary, Alberta, operates as an independent, employee owned and operated distributor of oilfield production and drilling equipment products and services. "With Synergy the company will be able to take HR out of the filing cabinet and on to a database."
- Donalda Cresswell, Chief Financial Officer
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TOYO Ink |
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TOYO INK, based in Tokyo with North American headquarters in Englewood Cliffs,NJ, supplies a large variety of ink products predominately to printing presses. "We were able to centralize every aspect of our business around our customers and prospects." |
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Post Glover Lifelink |
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Post Glover Lifelink, located in Erlanger, Kentucky, is one of the largest independentpower system manufacturers in the world. "Getting up and running was so easy and straightforward. Not all systems are designed that way." |
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Andrea Systems |
Andrea Systems LLC, located in Farmingdale, Long Island, New York is a leading manufacturer of audio amplifiers and intercom systems for military and commercial aircraft."Other ERP systems are great at data entry but analyzing and reporting on that data is difficult. This is not the case with Macola."
- G. Bruce Cocks, general manager of Andrea Systems LLC
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Secure Care Products |
Secure Care Products®, Inc. based in Concord , New Hampshire, is a designer, manufacturer and provider of electronic monitoring equipment for the healthcare and access control industries. "The product has allowed us to have better communication with our customers and each other."
- Mike Rucker, IS Manager, Secure Care Products, Inc.
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Davis Controls |
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Davis Controls, based in Oakville, Ontario, Canada, is a distributor, representative and licensed assembler for international manufacturers of instrumentation and control products. "Bringing the value chain into our organization has resulted in faster customer feedback, true collaboration and greater efficiencies." |
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PADI Americas |
PADI Americas, based in Rancho Santa Magrita, Calif., is part of PADI Worldwide, which includes seven service offices around the globe. PADI exists to develop programs that encourage and fulfill the public interest in recreational scuba and snorkel diving worldwide. “Synergy is a different way of thinking; a different way of interacting with your core constituencies”
- Sharon Dill, CIO
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Toshiba TEC Germany Imaging Systems |
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Toshiba's European electronic imaging division, Toshiba TEC Germany Imaging Systems GmbH, is a leading vendor of information technology and office equipment products. Toshiba TEC uses Exact Field Service to manage roughly 60,000 service contracts. |
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Hertzinger Satellite Reception (HSO) |
HSO Hertzinger Satelliet Ontvangst bv (Satellite Reception) specializes in delivering television, radio, and Internet content via shared satellite reception installations: central dish antennas that can serve a whole housing block. “I cannot imagine any other way to run a business.”
- Pieter Hertzinger, Managing Director
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TIE Commerce, Inc. |
TIE Commerce is an international software company established in 1987 and focused on business interoperability. "Exact Software has helped us to gain control of our business processes. We have definitely experienced a positive return on our investment."
- Dick Raman, CEO
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Kansas Fire Marshal |
The Kansas State Fire Marshal's Office investigates 450 new fire–related incidents per year and a number of ongoing investigations from prior years. This keeps their 15 field investigators very busy and generates large amounts of paperwork. "The availability of information for my investigators is amazing. We are as paperless as paperless can be with Synergy."
- Rose Rozmiarek, chief investigator, Kansas State Fire Marshal's Office
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M/V Acceptance Limited |
M/V Acceptance Limited, headquartered in Phoenix, Arizona, is an alternative lending institution. The company was founded by Hank Goodman in 1981 to provide auto loans to high–risk borrowers. "Selecting Synergy was an easy decision. It has all the document management functionality we need, great support, and it was 60 percent of the cost of the next cheapest option."
- John Goodman, vice president and general manager
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Health World |
Health World Ltd. is Australia's leading natural health science company, manufacturing and distributing complementary medicines for sale throughout Australia and New Zealand. "Process management and recording the 'human' transactions are just as important as the 'financial' transaction of an ERP system"
- David Wallace, F&A Manager, Health World Ltd.
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Alltech (EBA) |
Alltech, based in Nicholasville , Kentucky , is a multinational biotechnology company providing natural solutions to the feed and food industries. Exact Business Analytics provides a direct
bottom–line benefit for Alltech by tracking shipments of volatile products through a complex network all over the world. "Right now, I can see into every warehouse in the world, and see what product levels are, all the way down to the lot number and shelf life,
for every product we have, from 63 databases. That's powerful stuff to have at your fingertips.”
- Tim Arthur, Director of Management Information Systems, Alltech, Inc.
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Davis Controls |
Davis Controls, based in Oakville , Ontario , Canada , is a distributor, representative and licensed assembler for international manufacturers of instrumentation and control products. Exact Business Analytics provided Davis Controls a comprehensive solution for business analytics and intelligence, that gave their sales force the up–to–date information that is vital to their ability to sell. "The possibilities are endless. Exact Business Analytics will replace every other form of report we’ve ever used!”
- Neil Montgomery, President and CEO, Davis Controls
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Primos Hunting Calls |
Primos’ main business is manufacturing hunting calls as well as creating their own brand of hunting apparel and other accessories that are used with guns and bows. “There’s no going back to our old methods… The order verification that the WMS offered turned out to be a lifesaver.”
- Cliff Manuel, CIO
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Advanced Polymers |
Advanced Polymers, Inc. specializes in the design, development, and manufacture of ultra high strength, thin–walled heat shrink tubing and balloons used for PTCA (percutaneous transluminal coronary angioplasty), PTA (percutaneous transluminal angioplasty), stent delivery and other dilation procedures. "With hundreds of customers and thousandsof products, we needed a system that provided easy access to information. With MAX, we're able to get critical information on demand, including lot traceability, ECO and control documents, and other FDA required information."
- John Porto, Operations Manager
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DCA Manufacturing |
DCA is a quality and customer service oriented subcontractor providing complex custom electronic and electromechanical assemblies to Original Equipment Manufacturers. "What price can be placed on better customer service?"
- Carl Proescholdt, General Manager
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Systel |
Founded in 1988 as an engineering consulting firm, Systel has emerged as a leader in rugged design and custom integration of industrial computers and displays. Systel systems are deployed worldwide in the process control, automation, telecommunication, mobile, and oilfield service industries. "MAX and Synergy have helped us tighten our business processes. We get more done faster with better access to important business records."
- Vimal Kothari, President & Founder
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Voxware |
Headquartered in Lawrenceville, New Jersey with its engineering group based in Cambridge, Massachusetts and European offices in Belgium, Voxware is increasingly the vendor of choice for large enterprises such as 7–Eleven, PETCO, US Foodservice, and 99 Cents Only Stores in the USA – and Somerfield, Argos, and Intermarché in Europe. "Extending their Communication Range With Synergy."
- Dan Carroll, Director of Customer Service and Information Technology
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Davis Controls (ISO) |
Founded in 1933, Davis Controls is a distributor, representative and licensed assembler for international manufacturers of instrumentation and control products. The company offers a comprehensive range of products for the industrial market. “With Synergy, our training matrix is updated everyday, in real–time. As a result, our individual resource records are far more comprehensive when it comes time for our audit.”
- Neil Montgomery, President and CEO, Davis Controls
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Tubular USA |
Tubular USA was founded in 1993 as a distributor for Allied Tube & Conduit. Products include galvanized steel tubing, bare steel tubing and roll form shapes.“We absolutely could not have grown so quickly without our integrated solution from Exact Software.”
- Rob Meiners, President
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Rexarc International, Inc. |
Rexarc International, based in West Alexandria, Ohio, is an 82–year–old familyrun business which produces acetylene filling plants, industrial and medical gas manifolds, and specialty gas products. "We needed a system robust enough and complex enough to do business internationally."
- Dan Telatko, VP and COO
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Easy Way Products |
Based in Cincinnati, Ohio, Easy Way Products is a made to order manufacturer of indoor and outdoor cushions, patio umbrellas, and accessories. “What is truly great about the Exact solution is that the system grows as your business needs grow, eliminating expensive integration and customization.”
- Kim Daniels, Controller, Easy Way Products
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Gamma Vacuum (ISO) |
Established in 2003, Gamma Vacuum is a global technology firm that designs, manufactures and services ultra–high vacuum components for a variety of instrumentation and high energy physics applications. “With Synergy and Event Manager, we’ve been able to fine tune the process so well that we’ve hit a critical quality objective—zero late deliveries!”
- Tony Wynohrad, Business Director, Gamma Vacuum
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Quatic Industries Inc. (ISO) |
Founded in 1970, Quatic Industries Inc. provides a wide range of water treatment products and services that manage the control of deposits, corrosion and microbiological growth in water bearing heating and cooling systems. “Because of its depth and breadth of capabilities, Synergy has been invaluable to our continuous improvement efforts.”
- Terry Leis, VP of Finance & Co–Owner, Quatic Industries Inc.
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Apex Skypark |
“Once you’ve used an ERP system, there’s no going back. You just can’t run a business without sophisticated software.”
- Todd Gallagher. Chief Operations Officer, Apex Skypark
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Dover Industries |
Founded in 1940, Dover Industries is a diversified manufacturer of food and food service items. With a Canadian presence that stretches from Halifax, Nova Scotia, all the way to Saskatoon, Saskatchewan, Dover manufactures flour products, bakery mixes, plastic straws, coffee stir sticks, and food containers that carry both Dover brands and private labels.
- –Jerry Dmetrichuk, Manager of Information Technology, Dover Industries
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Chattanooga Bakery |
The Chattanooga Bakery was founded in the early 1900’s as a subsidiary of the
Mountain City Flour Mill in Chattanooga, TN. The bakery’s original purpose was to use the excess flour produced by the mill. By 1910, the bakery offered over 200 different confectionery items. In 1917, the bakery developed a coated marshmallow–graham cracker snack that is still known as the Moon Pie®.
- Keith Holt, Treasurer and Controller
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RRR Development Co., Inc.—Up front planning, on–site consulting, and a can–do attitude were key to implementing fast and smart. |
"We're already seeing benefits. But the real reward will come when we've built our database, have job history data available, and can get real job costs...those benefits are right around the corner and we can't wait."
- Derrick Bailey, Senior Buyer, RRR Development Co, Inc.
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J & L Quotes, Invoices, and Tracks Inventory Better than Ever. |
J & L Precision Machine Company, a full service job shop and machine builder in Bethlehem, PA, switched to JobBOSS.
- John Stevenson, Vice President, J & L
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MRP Reduces Costs and Shortens Lead Times for Ablation Catheter Manufacturer |
ProRhythm implements Alliance/MFG MRP system to roll out 10–part product line in Europe and maintain quality to keep FDA trials in US running smoothly.
- David Cichy, ProRhythm
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Laser Services Automation (LSA) |
"JobBOSS has been instrumental in providing material tracking required by the medical industry. And, using only one system has reduced the redundancy of entering data in three systems, and the error probability of manually entering data into three separate systems."
- Bonnie Archer, Master Scheduler, LSA
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WOW Project 104: Richard Childress Racing |
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"I have purchased and implemented a number of software systems over the past 27 years I have spent in manufacturing,” said Rick Grimes, manufacturing manager for Richard Childress Racing. “I have found Exact JobBOSS to be the first company that is truly easy to work with because they are honestly interested in our success." |
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Alltech |
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The implementation of GPS provided Alltech with an immediate improvement in the distribution and application of business information. GPS streamlined the process of delivering information, eliminating the 1,200 static reports and turning the data in Alltech's sixty distinct databases into a valuable business asset. |
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Liberty Hardware |
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Liberty Hardware Manufacturing Corporation offers an extensive line of hardware products through retail outlets and original equipment manufacturer (OEM) distribution channels across the country. GPS has improved decision–making throughout the organization by giving business users access to inventory, purchasing, sales, and production information. |
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Parker Hannifin |
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Parker has used GPS to manage a strategic pricing initiative, creating a formal methodology for pricing that takes several key factors into account, including pricing averages, product volume, and customer type. "The pilot implementation of our strategic pricing initiative with GPS saved approximately $350,000 in the first six months. We are projecting total savings after rollout to be in the millions. |
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Wyandot, Inc. |
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Wyandot, Inc. is an industry leader in the production of private label and contract manufactured snack products. GPS has improved Wyandot's financial performance by enabling the strategic analysis of sales and profitability information. |
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Bayer |
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The implementation of GPS has empowered Bayer’s service center employees to create reports and OLAP views that could previously only be generated by technically skilled personnel, resulting in substantial time savings for both parties. In addition, because the reports are automatically refreshed, users always have the most up–to–date information at their fingertips and are able to work more efficiently and effectively. |
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LINPAC Plastics |
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Use of GPS has helped managers of one LINPAC site reduce inventory levels by more than $900,000 without impacting customer service, by identifying and controlling obsolete and slow moving items. GPS also enabled managers to identify and correct a situation where incorrect data lead to over–production of some items. Correcting the situation saved the site tens of thousands of dollars in materials, critical plant time, and warehouse capacity. |
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Shop Management Software Fuels Sales, Marketing Efforts |
Robinson Metal increased business by 75% since 2005 by allocating substantial resources toward recruiting and training, expanding and diversify its client base and improvements to estimating, costing and delivery. Their efforts resulted in 80 new customers, $18 million increase in sales, 40–percent faster turnaround.
- March 2008, Modern Machine Shop
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