Exact Software Offers More Than Software

Exact Software North America's Professional Services provide a full range of consulting services: services that are doubly valuable to you because they address both your immediate concerns and your long-range goals. Whether these concerns surround your system implementation or how to improve your overall business and day-to-day operations, we can develop a plan for you.

Exact consultants offer the know-how to tackle and solve your problems in the most timely and cost-efficient way. We want to add value to your organization and we do this by teaming you with our industry experienced personnel, helping you overcome your challenges and letting you do what you do best, which is run your business. Beyond their certified expertise in Exact’s products and the functional areas within those products, Exact’s consultants hold such distinctions as: MBA, CMA, CPA as well as CPIM, CRIM, ISM C.P.M., PMP, MCSE and CNA certifications.

For more information about our professional services group, please contact our Sales team at 800-468-0834 ext 2650.

Here are some of the ways Exact Professional Services can help your business:

Implementation and Project Management
Our methodology ensures that the integration of Synergy into your operations will meet your deadlines, your budget and your expectations. Once a clear understanding of the project is determined, our team will work with your project management team to create a detailed plan to ensure the success of the implementation.

Business Process Management
In order to fully integrate Synergy into your operations, our team will work with you to define your business processes by documenting your current methods and identifying the ideal process flows. Exact consultants will help you define workflows, assign roles, and establish guidelines for document handling and project management that suit your unique needs. Customers frequently experience immediate benefits by identifying and eliminating unnecessary steps and procedural bottlenecks and tightening controls for regulatory compliance and quality control issues. Our consultants can also help you to identify ways to more closely integrate your customers and business partners into your business processes.

General Business Consulting
With our expertise in handling business challenges, it is only natural that we work with your firm to improve your day-to-day operations as well as overall business strategy. We have helped numerous enterprises not only implement Synergy but improve efficiency, breakdown departmental barriers to collaboration, and strengthen customer relationships, thus unifying your businesses and adding value to your firm every step of the way.

Customization
In rare cases, our consultants find that a customer’s unique needs cannot be filled by the broad array of configuration options that come standard with Synergy. In these instances, our consultants can customize the Synergy data structure and user screens using the Exact Software Development Kit (SDK). Customizations made with the SDK allow you to address your unique needs without the added expense and hassle of custom software development.

Education and Training
Education is essential to every successful implementation. Blending classroom education, interactive hands-on training and on-line education, Exact delivers a tailored program that enables your staff to gain confidence and master the software to manage all of your everyday business operations.