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Exact Software takes great pride in its customers, and especially their stories of success. Here, we've compiled some of the stories that have been shared with us.
Customer Success Stories
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Altman Lighting |
Altman Lighting Inc., based in Yonkers, New York, is a manufacturer of architectural and theater lighting fixtures. “Synergy was a low–cost way for us to get to know our customers better. It has given us the ability to manage our business more efficiently and to do a better job of taking care of our customers. Using Macola we saw what aspects of our business could—and should—be automated. We took that knowledge and used it to make sure our business was looking forward, at what we can do,
instead of just backward, at what we’ve already done.”
- Roger Pujol, General Manager, Altman Lighting
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APEX Distribution |
Apex Distribution Inc., headquartered in Calgary, Alberta, operates as an independent, employee owned and operated distributor of oilfield production and drilling equipment products and services. "With Synergy the company will be able to take HR out of the filing cabinet and on to a database."
- Donalda Cresswell, Chief Financial Officer
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Arthur Machinery |
Founded in 1983, Arthur Machinery is a family–run distributor of precision CNC & manual machine tools, including CNC turning centers and screw machines, vertical and horizontal machining centers, grinders, mills, lathes, saws, EDM, pallet changers and bar feeds. “By centralizing information access and automating our key business processes, we are able to operate more efficiently and effectively than ever before.”
- Chad Arthur, president and CEO
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BOON |
Founded in 2004, Boon Inc. designs and manufactures innovative children's products in response to the needs of modern parents. Based in Tempe, Arizona, Boon Inc. entered the juvenile products market in 2005 with the Frog Pod, winner of the 2005 Juvenile Products Manufacturers Association Innovation Award. "Synergy truly set Exact apart. We saw immediately that it could seamlessly tie our front and back–office together. None of the other vendors we evaluated could do that."
- Ryan Fernandez, President and CEO
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Creative Closets |
Creative Closets Ltd., based in Allentown, PA, designs and installs custom storage systems throughout Eastern Pennsylvania, New Jersey and select regions in New York. "Our employees now definitely recognize the value of one central place to communicate. It helps them manage their jobs more consistently and ultimately focus on fulfilling commitments to the customer."
- Andrew Elstein, Vice President & COO
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Davis Controls |
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Davis Controls, based in Oakville, Ontario, Canada, is a distributor, representative and licensed assembler for international manufacturers of instrumentation and control products. "Bringing the value chain into our organization has resulted in faster customer feedback, true collaboration and greater efficiencies." |
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Davis Controls (ISO) |
Founded in 1933, Davis Controls is a distributor, representative and licensed assembler for international manufacturers of instrumentation and control products. The company offers a comprehensive range of products for the industrial market. “With Synergy, our training matrix is updated everyday, in real–time. As a result, our individual resource records are far more comprehensive when it comes time for our audit.”
- Neil Montgomery, President and CEO, Davis Controls
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Filtronetics Inc. |
Located in Kansas City, Missouri, Filtronetics Inc. develops a broad line of frequency products for diverse applications ranging from communications to instrumentation for commercial, industrial and military use. “Exact Software’s Synergy has proven to be a great tool for our representatives and our in–house staff.”
- Diana Garzee, Filtronetics, Inc.
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Gamma Vacuum (ISO) |
Established in 2003, Gamma Vacuum is a global technology firm that designs, manufactures and services ultra–high vacuum components for a variety of instrumentation and high energy physics applications. “With Synergy and Event Manager, we’ve been able to fine tune the process so well that we’ve hit a critical quality objective—zero late deliveries!”
- Tony Wynohrad, Business Director, Gamma Vacuum
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Health World |
Health World Ltd. is Australia's leading natural health science company, manufacturing and distributing complementary medicines for sale throughout Australia and New Zealand. "Process management and recording the 'human' transactions are just as important as the 'financial' transaction of an ERP system"
- David Wallace, F&A Manager, Health World Ltd.
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Hertzinger Satellite Reception (HSO) |
HSO Hertzinger Satelliet Ontvangst bv (Satellite Reception) specializes in delivering television, radio, and Internet content via shared satellite reception installations: central dish antennas that can serve a whole housing block. “I cannot imagine any other way to run a business.”
- Pieter Hertzinger, Managing Director
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Kansas Fire Marshal |
The Kansas State Fire Marshal's Office investigates 450 new fire–related incidents per year and a number of ongoing investigations from prior years. This keeps their 15 field investigators very busy and generates large amounts of paperwork. "The availability of information for my investigators is amazing. We are as paperless as paperless can be with Synergy."
- Rose Rozmiarek, chief investigator, Kansas State Fire Marshal's Office
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M/V Acceptance Limited |
M/V Acceptance Limited, headquartered in Phoenix, Arizona, is an alternative lending institution. The company was founded by Hank Goodman in 1981 to provide auto loans to high–risk borrowers. "Selecting Synergy was an easy decision. It has all the document management functionality we need, great support, and it was 60 percent of the cost of the next cheapest option."
- John Goodman, vice president and general manager
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PADI Americas |
PADI Americas, based in Rancho Santa Magrita, Calif., is part of PADI Worldwide, which includes seven service offices around the globe. PADI exists to develop programs that encourage and fulfill the public interest in recreational scuba and snorkel diving worldwide. “Synergy is a different way of thinking; a different way of interacting with your core constituencies”
- Sharon Dill, CIO
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Post Glover Lifelink |
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Post Glover Lifelink, located in Erlanger, Kentucky, is one of the largest independentpower system manufacturers in the world. "Getting up and running was so easy and straightforward. Not all systems are designed that way." |
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Quatic Industries Inc. (ISO) |
Founded in 1970, Quatic Industries Inc. provides a wide range of water treatment products and services that manage the control of deposits, corrosion and microbiological growth in water bearing heating and cooling systems. “Because of its depth and breadth of capabilities, Synergy has been invaluable to our continuous improvement efforts.”
- Terry Leis, VP of Finance & Co–Owner, Quatic Industries Inc.
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Sbemco International Inc. |
Sbemco International Inc., located in Algona , Iowa , is manufacturer of custom loose–lay floor matting for the commercial and institutional markets. "We can take an order and track its progress from beginning to end, right out to the customer. That level of visibility allows us to make changes on the fly and pay attention to the kind of detail that our customers demand."
- Jill Lichter, Project Manager
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Secure Care Products |
Secure Care Products®, Inc. based in Concord , New Hampshire, is a designer, manufacturer and provider of electronic monitoring equipment for the healthcare and access control industries. "The product has allowed us to have better communication with our customers and each other."
- Mike Rucker, IS Manager, Secure Care Products, Inc.
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TIE Commerce, Inc. |
TIE Commerce is an international software company established in 1987 and focused on business interoperability. "Exact Software has helped us to gain control of our business processes. We have definitely experienced a positive return on our investment."
- Dick Raman, CEO
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Toshiba TEC Germany Imaging Systems |
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Toshiba's European electronic imaging division, Toshiba TEC Germany Imaging Systems GmbH, is a leading vendor of information technology and office equipment products. Toshiba TEC uses Exact Field Service to manage roughly 60,000 service contracts. |
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TOYO Ink |
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TOYO INK, based in Tokyo with North American headquarters in Englewood Cliffs,NJ, supplies a large variety of ink products predominately to printing presses. "We were able to centralize every aspect of our business around our customers and prospects." |
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Tubular USA |
Tubular USA was founded in 1993 as a distributor for Allied Tube & Conduit. Products include galvanized steel tubing, bare steel tubing and roll form shapes.“We absolutely could not have grown so quickly without our integrated solution from Exact Software.”
- Rob Meiners, President
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Whalen Furniture Manufacturing |
Whalen Furniture Manufacturing, the maker of Golden Oak Fine Furniture, has been growing rapidly in recent years. The popular furniture maker has increased its revenue by 150 percent in less than three years, adding new operations in China, implementing POP in Mexico (Tecate) in 2008, and expanding its United States operations (San Diego)
- Susan Padilla, Senior Systems Analyst
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Media Coverage |
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Upcoming Webinar |
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Sep-16 @ 1 PM Central |
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Events |
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Sep. 10-12
Metro Toronto Convention Centre |
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| "Synergy by default breaks down functional silos through its integration of workplace data, while its workflow facilitates function through communication. We have complete management of value chain, financial, workflow, document and project information through an online browser. You can’t get ..." |
Neil Montgomery
President & CEO
Davis Controls, Ltd. |
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1-800-468-0834 Ext:2650
