Solving the business need of identifying, reporting and reacting to critical
situations and events.

Internal demands and competitive pressure mean that immediate action must be taken when circumstances that aren’t a normal part of your day-to-day business occur.  This is what Business Activity Monitoring (BAM) is all about --- identifying and responding to situations that when unattended, can escalate into unmanageable problems. 

Most event management solutions, which perform BAM, define the events important to your organization.  But Exact Event Manager, from Exact Software, lets you define not only the events, but proactively monitors your business data for changes.  Event Manager alerts your staff, partners and customers early on, addressing critical issues before it is too late to respond.

With Exact Event Manager, you can define specific events within your ODBC compliant data source that need monitoring. If the event occurs, or passes, it can trigger multiple responses, ranging from automating Exact Synergy workflow, to sending an email, pager message or even generating reports.

Exact Event Manager benefits include:

• Immediately notify personnel at the moment critical business issues occur so that corrective action can be taken immediately…not days or weeks later
• Spot important or pending changes that occur in your business which can affect customer relationships, such as expiring contracts, price increases, or changes in credit limits
• Eliminate manual tasks and human error
• Improve customer and partner satisfaction by providing self-service information via a Web browser
• Pinpoint trends and issues in your business through analysis of exception information and patterns across multiple systems
• Proactively trigger automatic corrections immediately when problems or changes occur with any department, project, event or customer activity