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Exact Event Manager

Identifying & Managing Key Business Information.

Both internal demands and competitive pressure have necessitated a consolidated view of the workplace, leading to event management solutions becoming mandatory in today's business environment.

Solving the business need of identifying, reporting and reacting to critical
situations and events.

Internal demands and competitive pressure mean that immediate action must be taken when circumstances that aren’t a normal part of your day-to-day business occur.  This is what Business Activity Monitoring (BAM) is all about --- identifying and responding to situations that when unattended, can escalate into unmanageable problems. 

Most event management solutions, which perform BAM, define the events important to your organization.  But Exact Event Manager, from Exact Software, lets you define not only the events, but proactively monitors your business data for changes.  Event Manager alerts your staff, partners and customers early on, addressing critical issues before it is too late to respond.

With Exact Event Manager, you can define specific events within your ODBC compliant data source that need monitoring. If the event occurs, or passes, it can trigger multiple responses, ranging from automating Exact Synergy workflow, to sending an email, pager message or even generating reports.

Exact Event Manager benefits include:

  • Immediately notify personnel at the moment critical business issues occur so that corrective action can be taken immediately…not days or weeks later
  • Spot important or pending changes that occur in your business which can affect customer relationships, such as expiring contracts, price increases, or changes in credit limits
  • Eliminate manual tasks and human error
  • Improve customer and partner satisfaction by providing self-service information via a Web browser
  • Pinpoint trends and issues in your business through analysis of exception information and patterns across multiple systems
  • Proactively trigger automatic corrections immediately when problems or changes occur with any department, project, event or customer activity

 

 

"In a short period of time, we grew the top line sales by 5% using Exact Software's solutions. It was like having a new salesman. We are now growing business by having a more efficient sales force."
Doug Martin
President
Coretech Holdings

 

Is Event Manager Right for Your Company?

Exact Event Manager is a solution with a clear mission-to provide ready access to information that empowers business people to make better decisions that directly affect the performance of your business.

 

Customer Success Stories

TOYO Ink
Based in Tokyo with North American headquarters in Englewood Cliffs,NJ, supplies a large variety of ink products predominately to printing presses. "We were able to centralize every aspect of our business around our customers and prospects."

King Technology
King Technology specializes in water treatment solutions for swimming pools and spas. The company prides itself on its innovative, environmentally friendly water treatment methods that reduce the amount of chemicals needed to keep pools and spas clean, safe, easy and fun. “From the moment we saw Synergy in action, we knew there would be immediate benefits.”

Gamma Vacuum (ISO)
Gamma Vacuum is a global technology firm that designs, manufactures and services ultra–high vacuum components for a variety of instrumentation and high energy physics applications. “With Synergy and Event Manager, we’ve been able to fine tune the process so well that we’ve hit a critical quality objective—zero late deliveries!”

 

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