Customer relationship management is not an isolated activity. It touches every area of your organization. Exact Globe Enterprise brings everyone important to your organization – your customers, business partners and employees – into one integrated system. Your salespeople, customer service representatives, and collections department can work together using the same customer information. Each customer file is linked to all the relevant documents and transactions including marketing campaigns, customer support issues, visit reports, contracts, financial transactions, and more. Not only is the information easy to find, new transactions are streamlined. For example, you can create an order, send a quotation, or extend a contract from one screen. Exact Globe Enterprise puts your customer at the center of your business.

• Link budgets to sales forecasts, sales targets, sales results and target groups.
• Access real-time reports of your account management, marketing, and sales activities.
• Retain all your customer correspondence in one place, including e-mails imported from Microsoft Outlook using the Microsoft Office Add-in.
• Control your cash flow with integrated credit management.
• Unify your global operations with localization in 39 languages and multi-currency capabilities.

Exact Globe Enterprise - Customer Relationship Management