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Exact Software takes great pride in its customers, and especially their stories of success. Here, we've compiled some of the stories that have been shared with us. Hopefully, you'll find some names here you recognize. If not, you should find some industries that you're familiar with, and a story or two of one of our customers in that industry.
Customer Success Stories
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King Technology |
King Technology specializes in water treatment solutions for swimming pools and spas. The company prides itself on its innovative, environmentally friendly water treatment methods that reduce the amount of chemicals needed to keep pools and spas clean, safe, easy and fun. “From the moment we saw Synergy in action, we knew there would be immediate benefits.”
- Anne Schow, IT Manager, King Technology
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Whalen Furniture Manufacturing |
Whalen Furniture Manufacturing, the maker of Golden Oak Fine Furniture, has been growing rapidly in recent years. The popular furniture maker has increased its revenue by 150 percent in less than three years, adding new operations in China, implementing POP in Mexico (Tecate) in 2008, and expanding its United States operations (San Diego)
- Susan Padilla, Senior Systems Analyst
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Filtronetics Inc. |
Located in Kansas City, Missouri, Filtronetics Inc. develops a broad line of frequency products for diverse applications ranging from communications to instrumentation for commercial, industrial and military use. “Exact Software’s Synergy has proven to be a great tool for our representatives and our in–house staff.”
- Diana Garzee, Filtronetics, Inc.
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Altman Lighting |
Altman Lighting Inc., based in Yonkers, New York, is a manufacturer of architectural and theater lighting fixtures. “Synergy was a low–cost way for us to get to know our customers better. It has given us the ability to manage our business more efficiently and to do a better job of taking care of our customers. Using Macola we saw what aspects of our business could—and should—be automated. We took that knowledge and used it to make sure our business was looking forward, at what we can do,
instead of just backward, at what we’ve already done.”
- Roger Pujol, General Manager, Altman Lighting
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Sbemco International Inc. |
Sbemco International Inc., located in Algona , Iowa , is manufacturer of custom loose–lay floor matting for the commercial and institutional markets. "We can take an order and track its progress from beginning to end, right out to the customer. That level of visibility allows us to make changes on the fly and pay attention to the kind of detail that our customers demand."
- Jill Lichter, Project Manager
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Stork Prints America, Inc. |
Stork Prints America Inc., based in Charlotte, N.C., is part of the worldwide Stork Prints enterprise that sells printing systems and screens for the textile and graphic printing industry. "The structures of the Macola tables are a tremendous improvement over our former database structures."
- Larry Lambert, IT Manager
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Coretech Holdings |
Coretech Holdings, LLC, based in St. Louis, Missouri, manufactures specialized instrumentation products for life science and biotechnology research and clinical applications. "We wanted to find an ERP system that could work with our SQL server, Microsoft platforms and legacy systems already in place. We saw that with Exact Macola ES we could achieve this goal."
- Doug Martin, President
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Piqua Technologies |
Piqua is a supplier to automotive manufacturers such as Honda, Mitsubishi, and Saturn. They also support other Tier 1 and Tier 2 automotive suppliers in North America. "We have more than doubled our revenue since the introduction of Exact's solutions."
- Darrin Bigony, Senior Manager
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Creative Closets |
Creative Closets Ltd., based in Allentown, PA, designs and installs custom storage systems throughout Eastern Pennsylvania, New Jersey and select regions in New York. "Our employees now definitely recognize the value of one central place to communicate. It helps them manage their jobs more consistently and ultimately focus on fulfilling commitments to the customer."
- Andrew Elstein, Vice President & COO
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BOON |
Founded in 2004, Boon Inc. designs and manufactures innovative children's products in response to the needs of modern parents. Based in Tempe, Arizona, Boon Inc. entered the juvenile products market in 2005 with the Frog Pod, winner of the 2005 Juvenile Products Manufacturers Association Innovation Award. "Synergy truly set Exact apart. We saw immediately that it could seamlessly tie our front and back–office together. None of the other vendors we evaluated could do that."
- Ryan Fernandez, President and CEO
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APEX Distribution |
Apex Distribution Inc., headquartered in Calgary, Alberta, operates as an independent, employee owned and operated distributor of oilfield production and drilling equipment products and services. "With Synergy the company will be able to take HR out of the filing cabinet and on to a database."
- Donalda Cresswell, Chief Financial Officer
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TOYO Ink |
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TOYO INK, based in Tokyo with North American headquarters in Englewood Cliffs,NJ, supplies a large variety of ink products predominately to printing presses. "We were able to centralize every aspect of our business around our customers and prospects." |
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Post Glover Lifelink |
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Post Glover Lifelink, located in Erlanger, Kentucky, is one of the largest independentpower system manufacturers in the world. "Getting up and running was so easy and straightforward. Not all systems are designed that way." |
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Andrea Systems |
Andrea Systems LLC, located in Farmingdale, Long Island, New York is a leading manufacturer of audio amplifiers and intercom systems for military and commercial aircraft."Other ERP systems are great at data entry but analyzing and reporting on that data is difficult. This is not the case with Macola."
- G. Bruce Cocks, general manager of Andrea Systems LLC
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Davis Controls |
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Davis Controls, based in Oakville, Ontario, Canada, is a distributor, representative and licensed assembler for international manufacturers of instrumentation and control products. "Bringing the value chain into our organization has resulted in faster customer feedback, true collaboration and greater efficiencies." |
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Tubular USA |
Tubular USA was founded in 1993 as a distributor for Allied Tube & Conduit. Products include galvanized steel tubing, bare steel tubing and roll form shapes.“We absolutely could not have grown so quickly without our integrated solution from Exact Software.”
- Rob Meiners, President
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Rexarc International, Inc. |
Rexarc International, based in West Alexandria, Ohio, is an 82–year–old familyrun business which produces acetylene filling plants, industrial and medical gas manifolds, and specialty gas products. "We needed a system robust enough and complex enough to do business internationally."
- Dan Telatko, VP and COO
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Easy Way Products |
Based in Cincinnati, Ohio, Easy Way Products is a made to order manufacturer of indoor and outdoor cushions, patio umbrellas, and accessories. “What is truly great about the Exact solution is that the system grows as your business needs grow, eliminating expensive integration and customization.”
- Kim Daniels, Controller, Easy Way Products
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Dover Industries |
Founded in 1940, Dover Industries is a diversified manufacturer of food and food service items. With a Canadian presence that stretches from Halifax, Nova Scotia, all the way to Saskatoon, Saskatchewan, Dover manufactures flour products, bakery mixes, plastic straws, coffee stir sticks, and food containers that carry both Dover brands and private labels.
- –Jerry Dmetrichuk, Manager of Information Technology, Dover Industries
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Chattanooga Bakery |
The Chattanooga Bakery was founded in the early 1900’s as a subsidiary of the
Mountain City Flour Mill in Chattanooga, TN. The bakery’s original purpose was to use the excess flour produced by the mill. By 1910, the bakery offered over 200 different confectionery items. In 1917, the bakery developed a coated marshmallow–graham cracker snack that is still known as the Moon Pie®.
- Keith Holt, Treasurer and Controller
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| "We needed a system robust enough and complex enough to do business internationally." |
Dan Telatko
Vice-President & COO
Rexarc International, Inc. |
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