Your success is important to us. To help you ensure a successful implementation, we begin with a Team MAX survey of your requirements to properly assess where training dollars will produce the best results. Nothing can replace a well trained and knowledgeable staff.

For those times when things are not going as planned, you can be sure you have resources available to assist you if and when you encounter unforeseen issues. The MAX Customer Portal offers secure access to your account card for unprecedented visibility into your account's history of calls and issues so everyone truly is on the same page. Available 24/7, it's also your first stop to locate knowledge and tech notes and product alerts as well as news and downloads.

MAX Customer Support Staff are available during regular business hours to follow up on your requests for issues that come up and they are working right off your account card so the result is you get more quality care with laser accuracy to zero in on your issue. With online sessions, Support Staff can even look at your live install to help guide you to the answer.

Web: Log into our customer portal at https://customers.exact.nl

Tel.: 1.800.998.9299
Days: Monday - Friday
Hours: 7:00 am - 6:00 pm, Central (5:00 am - 4:00 pm Pacific)