Support

Good support is essential to the use of your Exact business software. Your co-workers want quick answers to their questions, and unexpected issues require a prompt response. Our support keeps your processes running optimally.

Benefits Support

• Immediate help in case of questions or issues.
• Access to online help and information.
• Notification of new updates for your software.
• Support in keeping you compliant with changing legislation..
• Beneficial migration packages to new product lines.

Support Options

In most cases, when purchasing your Exact business software you enter an Exact maintenance agreement. This maintenance contract strives to perfectly match of your software with the needs of your organization. The agreement covers:

• Telephone support.
• Your right to keep the software when using new hardware.
• Beneficial migration new product lines.
• Notification of new software updates.

Customer Support Options

• Request invoice copy.
• License name change.

Not being supported yet?

Most Exact software packages require a maintenance agreement, however in the case of some solutions this is optional. If you are not yet benefiting from our support, our Customer Support department will be happy to assist you in setting up a maintenance agreement. You can reach us at 1-877-392-2879, from Monday to Friday during office hours 8:00am - 7:00pm Eastern Time.