Accountancy. Find the right balance
You retain customers because of their increasing need of good advice. Your roll is to concentrate on customer retention, while the financial administration is your fundamental objective. IT developments create new opportunities, such as less manual data entry or online cooperation. It’s up to you to find the right balance for your situation.
- Focus on advice
- Profit from IT developments
- Cooperate online
Focus on advice
Your focus lies with your customers, from the moment they receive their tax form and come to you. By giving good advice, you continue building on the relationship with your clients. Meanwhile, annual reports still need to be drawn up. And you are required to deliver reports to your customers multiple times a year, so they can keep monitoring their businesses. Complete your administrative services by optimizing your financial software. This way you can focus on giving advice to your customers.
Profit from IT developments
Benefit from new possibilities in the field of IT to automate processes that you still perform manually. Internet banking is integrated with your financial administration and the electronic invoice is emerging. Whereas scanning recognition software is a frequently used intermediate form. By organizing your business administrations according to Standard Business Reporting (SBR), you unify your delivery of mandatory reports. Capitalize on the future by exploring online possibilities. That way IT management is a thing of the past.
Customers value the quality of your services. Cooperating online can help you improve your customer service. There’s no need to wait for a back up to control your administration anymore. Online accounting helps you to continuously monitor customer activities. You can take action, where needed. Also, your clients can instantly view their administrative questions online. This allows you to service them at once.